We are happy to help with questions about Video Extend, including account, billing, technical issues, and general feedback.
For all inquiries, email us at support@video-extend.com. We aim to respond within 1–2 business days.
To help us resolve your request faster, please include:
- A clear description of your question or issue.
- Your account email, if the request is about your account or billing.
- Any relevant details such as the page you were on, the model you used, or steps to reproduce a problem.
- Account and login — sign-in issues, account access, and profile questions.
- Billing and credits — subscriptions, credit purchases, invoices, and refunds where applicable.
- Technical issues — uploads, video extension, generation errors, and output downloads.
- Feedback — feature requests and suggestions for improving Video Extend.
For details on how we handle your information, see our Privacy Policy.